AGE QUENCHER™ Solutions

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FAQ

Q: How do I purchase AGE QUENCHER™?

A: You can purchase the AGE QUENCHER™ Beauty System online, Your beauty system will ship to your door; all shipping is complimentary with your monthly subscription.

Q: Can I purchase AGE QUENCHER™ products separately?

A: AGE QUENCHER™ is a three-part beauty system, products are not sold individually. Our system and products are designed to work together so it is important to be faithful to your regimen. You may however purchase our topical INTERCEPT™ Hyaluronic Serum & Moisturizer separately.

Q: How is AGE QUENCHER™ different from some of the skin care products out there?

A: At AGE QUENCHER™ we have a fundamentally different approach to aging. Our products support aging from the inside out, versus superficial products which only temporarily address surface skin complaints. Many “anti-aging” skin care products contain harmful by-products, chemicals, fillers, fragrances and parabens. AGE QUENCHER™ products are made with naturally sourced ingredients that work with our bodies’ natural systems.

Q: What causes premature aging?

A: Premature aging including wrinkles and pigmentation are greatly influenced by diet and lifestyle. It’s best to avoid excessive alcohol consumption and smoking. Insufficient hydration can be one of the major contributors to premature aging, so be sure to drink enough water throughout the day. HYDRATE Beauty Electrolyte™ is specifically formulated for intense cellular hydration to support the aging process both on your skin and within your body.

Q: How can I maintain a smooth even skin complexion?

A: Protect yourself against the sun with UV protection or clothing and be sure to drink enough water throughout the day to support proper hydration, this can be supported with HYDRATE Beauty Electrolyte™. AGELESS Beauty Vitamin™ contains powerful antioxidants and essential vitamins to promote a smooth, even skin tone.

Q: Why does men’s skin seem to age better than women’s?

A: Men’s skin naturally contains more collagen than women’s skin does. Collagen contributes to the elasticity and suppleness of the skin. The amount of collagen in your skin decreases with both aging and menopause. Decreasing estrogen levels cause a decrease in collagen production, contributing to thinning of the skin and wrinkles. AGELESS Beauty Vitamin™ contains ingredients which bond with collagen to support your skins elasticity and REJEUVINATE Beauty Protein™ is infused with collagen.

Q: Can stress really make me look older?

A: Yes, in addition to the disruption of sleep patterns which are essential to good health and metabolism, stress also causes the production of chemicals which can harm the skin. HYDRATE Beauty Electrolyte™, REJUVENATE Beauty Protein™ and AGELESS Beauty Vitamin™ are formulated with ingredients that support your body in repairing itself and they provide increased energy. Exercise and a healthier work/life balance are also key.

Q: What if I’m not happy with my AGE QUENCHER™ purchase?

A: While we are confident that you will love the results, ultimately, we want you to be happy. If for any reason you’re not, we’ll do everything we can to make it right, and failing that, you are free to cancel at any time with no cancellation fee.

Q: What if I need or decide to cancel my AGE QUENCHER™ subscription?

A: We understand that sometimes circumstances and priorities change, and we will do everything in our power to make cancelling your subscription quick and easy. To cancel your subscription, simply call our Customer Care line, at 1-800-652-0580 Monday through Friday, between 9:00 AM and 4:00 PM EST. Please note cancellations are not accepted via email. 

Q: How do I return an AGE QUENCHER™ order?

A: You may return any brand new and unopened products purchased through www.agequencher.com only, for a full refund within 60 days of purchase. Your refund will be processed using the same payment method you used to place your order. Please note that credit card refunds may take up to two weeks from processing before being visible on your statement, depending on your Financial Institution. Shipping charges to return the product will not be refunded, and any additional duties, taxes and fees levied upon international customers during the shipping process are the sole responsibility of the customer. Any products purchased at our exclusive retail partners are subject to the return policies of that retailer.

Q: How soon can I expect delivery once I have placed my order?

A: A number of shipping options will be provided to you at checkout. Within Canada, your shipment should arrive within 7-10 days of purchase using standard shipping methods. You will also receive a shipping confirmation email upon placing your order, so that you may easily track your package online.

Q: I would like to provide some feedback on my experience using AGE QUENCHER™. How should I do this?

A: We value and would love to hear any and all of your feedback on AGE QUENCHER™. Your feedback will be used to help us make our products better and may even be used in the development of future products. Please email your comments to hello@agequencher.com

Q: I am on medications, is it safe to take AGE QUENCHER™ products?

A: If you are on any medications or have any medical conditions, it is vital to check with your Health Care Provider before consuming any Age Quencher Products.

Q: Can I use AGE QUENCHER™ if I am pregnant or breastfeeding?

A: Age Quencher products have not been tested on pregnant or breastfeeding women and thus should not be taken if you are pregnant, breastfeeding or trying to conceive.

Q: Is AGE QUENCHER™ suitable for a vegetarian diet?

A: Our products contain lactose free dairy and fish and therefore may not be suitable for all diets.

Q: Are the ingredients in AGE QUENCHER™ Kosher?

A: No, AGE QUENCHER™ is not suitable for a Kosher diet.

Q: Can I use AGE QUENCHER™ if I am in peri-menopause or menopause? Will it help?

A: Yes! AGE QUENCHER™ can help to support natural hormonal changes in your body. AGE QUENCHER™ aids in restoring vitamins, minerals and compounds that can become more difficult to obtain in menopause. If you are on any medications, it is vital that you check with your health care provider before starting the AGE QUENCHER™ Beauty System.

Q: How do I know that AGE QUENCHER™ products are safe?

A: All products are not created equally. All AGE QUENCHER™ Vitamins have been granted Natural Product Numbers (NPNs) by Health Canada. This means that our products have been assessed for quality, safety and efficacy by Health Canada. All AGE QUENCHER™ products are subject to mandatory review, approval and quality requirements. As NPN holders each batch of products produced go through third party testing for identity, purity and potency of active ingredients. Our pre-market review of products can assure you that what is on the label is what is in the bottle, and that health claims are supported by proper evidence. Please note that before taking any of our products, we recommend that you talk your health care provider.

Q: Why are AGE QUENCHER™ products made in Canada?

A: We are a proudly Canadian company and we boast high manufacturing standards. There are many differences in how different countries approach the regulations of health products. Canada enforces strict regulations to ensure consumer safety. AGE QUENCHER™ manufacturing takes place in a state of the art facility that has a product license from Health Canada. Our production facility is GMP certified. (Good Manufacturing Practices). This is yet another measure we take to ensure quality assurance and that that our products are consistently produced and controlled in such a way to meet the quality and standards appropriate to their intended us.

Q: Are AGE QUENCHER™ products cruelty-free?

A: Yes, AGE QUENCHER™ products have never been tested on animals. In fact, our REJEUVINATE Beauty Protein is made only from grass fed cattle in New Zealand that are raised without the use of hormones. Our capsules are sourced from pure vegetables and do not contain and gelatin. Our collagen is extracted from sustainable fisheries.

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